My Essentia table will not go down as low as it should. How do I remove a MINIMUM height restriction?

Issue: My Essentia table will not go down as low as it should. How do I remove a MINIMUM height restriction?

Solution:

1. Lower the desk to its lowest point.

2. Press and hold both the S and DOWN buttons at the same time for 10 seconds. The Control Box will “click” once and the Control Box is now reset to factory settings.

Note: Programmable Switch is required for troubleshooting. If your table is equipped with the Standard Switch with no display, please contact Technical Support at Fieldservice@workriteergo.com