The Gemini Dual arm does not hold position

Issue: The Gemini Dual arm does not hold position

Possible Causes:

  1. Gemini arm needs position adjustment
  2. Gemini arm needs tension adjustment
  3. Gemini arm needs tilt adjustment

Solutions:

1. Adjust position of Gemini arm:

  • Locate Brake release at underside of secondary worksurface.

  • Pull the brake release while holding the secondary worksurface then adjust secondary worksurface up / down, release the brake to lock position.

2. Adjust tension of Gemini arm:

  • Remove the adjustment access cover by prying the snap in covers with a screwdriver.

  • Place the 9/16” socket over the hex spring hub and pull the wrench towards the front of the worksurface to increase spring tension. The gravity fed spring lock will click into the next available position.

  • Adjust both springs equally to counterbalance the adjustable worksurface with an appropriate amount of spring lift.
  • When the appropriate counterbalance is achieved snap the adjustment access cover back over the access hole.

3. Decrease tension of Gemini arm:

  • Remove the adjustment access cover by prying the snap in covers with a screwdriver.

  • Place the 9/16” socket over the hex spring hub turn as if to increase the setting, this releases the spring lock.
  • Pull the gravity fed spring lock with one hand and slowly turn the socket towards the rear of the worksurface to unwind the spring tension completely with the other. CAUTION: The spring is under significant force to unwind.

  • Release the spring lock.
  • Adjust both springs equally to counterbalance the adjustable worksurface with an appropriate amount of spring lift.
  • When the appropriate counterbalance is achieved snap the adjustment access cover back over the access hole.

4. Adjust tilt of Gemini arm:: 

  • Loosen star knob on right side dual arm while holding the secondary worksurface.

  • Adjust the tilt of the secondary worksurface and then re-tighten the knob.

5. If unable to adjust contact Technical support at Fieldservice@workriteergo.com