The monitor arm does not hold position (Conform Static arm)

Issue: The arm does not hold position (Conform Static Arm)

Possible Causes:

  1. Conform static arm needs tilt adjustment
  2. Monitor does not meet specifications of Conform Static arm

Solutions:

1. Adjust tilt tension of Conform Static arm:

  • Locate adjustment screw where arm attaches to back of monitor.

  • If monitor screen is falling or tilting forward tighten by turning adjustment screw clockwise.

2. Confirm the monitor meets the specifications of the Conform Static arm: 1-16 lbs. and thickness less than 4 inches.

3. If the monitor meets the specifications but unable to adjust contact Technical support at Fieldservice@workriteergo.com