The Pinnacle 2 arm does not hold position

Issue: The Pinnacle 2 arm does not hold position

Possible Causes:

  1. Pinnacle-2 arm needs tension adjustment
  2. Pinnacle-2 arm needs tilt adjustment

Solutions:

1. Adjust tension of Pinnacle-2 arm:  

  • Locate tension spring on underside of arm.

  • If arm is dropping increase tension by installing end of spring thru hole in bracket that hangs down from track.

  • If arm is raising decrease tension removing end of spring from hole in bracket and allow end of spring to rest in angle cut-out.

2. Adjust tilt tension of Pinnacle-2 arm:

  • Locate adjustment knob on right hand side of arm.

  • If platform is tilting forward tighten by turning adjustment knob clockwise.

3. A negative tilt is recommended for proper ergonomic alignment of wrists:

  • If platform is set for positive tilt you may need to tighten knob one or two turns.

4. If unable to adjust contact Technical support at Fieldservice@workriteergo.com