“E12” / “E13” / “E14” displays on the digital display

Issue: “E12” / “E13” / “E14” displays on the digital display


1. Reset the table:
     • Unplug the power cord from the wall.
     • Unplug the leg motor cables, the power cord and switch from the control box.
     • Wait 10 seconds.
     • Re-plug the leg motor cables, the power cord and the switch into the control box.
     • Re-plug the power cord into the wall (this must be done last). You should hear the control box click when it is plugged in to assure there is power.
     • If the table is not at the lowest position, use the DOWN button to lower the table to the lowest position. Stop and take your finger off the button.
      • Push the DOWN button on the switch again and hold for approximately 6 seconds until you hear a click and see a slight movement in the table.
      • Press the UP button and the table should now work normally.

 2. Perform the procedures in Question 8 above to assess and fix a motor connector issue.

 3. If this does not solve the problem, contact Technical Support at 1-800-959-9675 option-2.